Privacy policy.
Effective Date: 03/24/2025
At JSH Proofreading and Editing Services, your privacy matters. This policy explains how we collect, use, and protect your information when you interact with our website, submit a manuscript, or work with us directly.
1. Information We Collect
We collect personal and project-related information necessary to provide our services, including:
Name
Email address
Manuscript files and word count
Service preferences
Payment confirmation details (not full financial info)
Any additional information voluntarily shared via forms, emails, or questionnaires
We do not collect payment card numbers, banking details, or sensitive financial information directly. All payments are handled externally via Venmo.
2. How We Use Your Information
We use your information for the following purposes:
To provide editing and reading services as requested
To communicate with you about your project
To generate accurate quotes and invoices
To deliver completed work and revision requests
To respond to inquiries or support needs
Your manuscript and personal information will never be shared, sold, or distributed to third parties.
3. Manuscript Confidentiality
All submitted materials are treated as confidential. We do not disclose, reproduce, or discuss your work with anyone outside of JSH Proofreading and Editing Services unless we have your written consent. NDAs are available upon request.
4. Data Storage and Security
Client information and files are stored securely in password-protected systems and accounts. We take appropriate precautions to prevent unauthorized access, loss, or misuse of your data.
Completed projects are typically retained for up to 90 days after delivery in case follow-up is required, after which files may be deleted unless you request otherwise.
5. Website & Cookies
Our website may collect standard, non-personally identifiable analytics (such as page views, visit duration, etc.) to help us improve user experience. No cookies or tracking tools are used to collect sensitive information.
6. Your Rights
You may request at any time:
A copy of the personal data we hold
That your data be corrected or updated
That your data be deleted after project completion
To make such a request, contact us at jsh.proofreading@gmail.com
7. Third-Party Links
Our website may include links to author tools, resources, or book platforms. We are not responsible for the privacy practices of third-party websites.
8. Changes to This Policy
This policy may be updated occasionally to reflect service or legal changes. Any revisions will be posted on this page with the updated effective date.
9. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
jsh.proofreading@gmail.com